Document updated as of March 31, 2026

Accessibility Statement

Sistema Ambiente Spa is committed to making its website accessible, in accordance with Italian Law No. 4 of January 9, 2004. This accessibility statement applies to www.sistemaambientelucca.it.

Sistema Ambiente Spa has invested resources to ensure that its website is easier to use and more accessible to everyone, including people with disabilities. We believe it is a collective moral obligation to allow anyone to access information, products, or services without encountering obstacles or barriers, so that everyone can live with dignity, equality, and independence.

Sistema Ambiente Spa continues its efforts to address any potential digital barriers on its website and to constantly improve the accessibility of its digital services, including through the UserWay PRO accessibility widget: a tool that, thanks in part to Artificial Intelligence, allows users to adapt and enhance their browsing experience according to their individual needs.

Enabling the Accessibility Menu

The widget is completely free for website users and helps improve the site’s compliance with the Web Content Accessibility Guidelines (WCAG 2.1). UserWay PRO offers a wide range of features to improve website accessibility and the user experience through a dedicated panel that can be accessed by clicking the widget icon or using the keyboard shortcut CTRL+U, as listed below.

  • Screen reader: Reads all page content aloud without requiring an external screen reader.
  • Dictionary: Allows users to consult dictionaries without leaving the website. Essential for those with cognitive disabilities, non-native English speakers, and others.
  • Larger Text: allows you to increase the text size on the screen with four different zoom levels, making every part of the site immediately more readable.
  • Saturation: sets the color intensity of a website to high, low, or grayscale.
  • Contrast: inverts the colors of a website or lets you switch between light and dark contrast modes.
  • Smart Contrast: Ensures that all colors on the site fully comply with ADA standards, guaranteeing greater content visibility.
  • Highlighted Links: Highlights links, buttons, and other interactive, clickable elements with bright, high-contrast colors, making them easier to identify and improving the site’s usability, navigation, and overall accessibility.
  • Pause animations: Pauses content that moves or updates automatically and is considered a barrier to accessibility; stops animations and flashing content that are distracting and may trigger seizures in at-risk individuals.
  • Text Spacing: adjusts text and line spacing to improve readability for dyslexic and visually impaired users, offering three levels of adjustment for a personalized and more accessible reading experience.
  • Line Spacing: increases line height to ensure more comfortable spacing for all text on the site.
  • Text alignment: Aligns the site’s text to the left, right, or center to ensure a personalized and more accessible reading experience.
  • Font for dyslexia: The “UserWay Dyslexia Friendly” font improves readability and offers a simpler, smoother reading experience for visitors with dyslexia.
  • Large Cursor: Increases the standard cursor size by 400% so that the pointer is always visible. This allows for faster and more accessible navigation through hyperlinks, tabs, and form elements.
  • Hints: Displays alternative text and ARIA labels for on-screen elements with a simple mouse hover. Tooltips are prominent, high-contrast, and easy to read for visually impaired users with accessibility needs.
  • Page structure: quickly reveals page headings, landmarks, and links in a clear, structured, easily navigable, and accessible way. It helps users with and without disabilities find the content they want more quickly.

In addition to the features that users can enable from the accessibility menu, the UserWay PRO widget is capable of detecting numerous website non-conformities and making the necessary corrections in real time, without modifying the source code but only what the browser displays on the screen. This makes the website more accessible to all end users, including those who use assistive technologies.

This accessibility statement considers the non-conformities corrected by the UserWay PRO widget to be resolved, as the changes it makes meet the success criteria set forth in current regulations. The website thus provides information that is also accessible to people with disabilities.

Compliance Status

Compliance Status: Partially compliant.

Despite the work carried out, this website is currently still only partially compliant with the requirements set forth in Appendix A of the UNI CEI EN 301549 standard, due to the instances of non-compliance listed below.

Inaccessible Content

The web pages do not comply with the requirements set forth in Chapter 9 “Web” of the UNI CEI EN 301549 standard. Specifically, they do not meet the following success criteria:

  • 9.2.4.3 Focus Order
  • 9.3.3.1 Error Identification
  • 9.4.1.2 Name, Role, Value

Feedback Mechanism and Administration Contact Information

If you have difficulty accessing any content on the website or need assistance, please contact us at the following email address: infoa@sistemaambientelucca.it
In your communication, please specify:

  • First and last name;
  • URL of the webpage or sections of the site being reported;
  • A clear and concise description of the problem encountered;
  • Tools used (operating system, browser, assistive technologies);
  • Information about the problem, without including personal data or details regarding your disability.

Procedure for Filing a Complaint (Digital Ombudsman)

In the event of an unsatisfactory response or no response within thirty days of notification or the request, the affected party may file a complaint with the Digital Ombudsman by writing to the following email address: protocollo(at)pec.agid.gov.it

Preparation of the Accessibility Statement  

This statement was prepared on March 31, 2026.
The information contained in this statement is based on an assessment conducted by a third party.

Website Information

Website publication date: October 24, 2001

Usability testing has been performed: no

CMS used for the website: TYPO3 CMS

Organizational Information

Number of employees with disabilities hired: 5
Number of workstations for employees with disabilities: 0