Do you need assistance or have questions about our services? We are here to help you!
Use the drop-down menu below to select your topic of interest, follow the suggested steps and find the information you need.
It is possible to submit waste tax paperwork via
- rate counter (Borgo Giannotti office - LU) by appointment to be booked by calling the call center on 0583 33211 or 800275445
- online counter at https://sportello.harnekinfo.it/Login.aspx?A=SA by accessing with SPID or CIE/li>
- home page of the website by clicking on the ‘Tariff Services’ button https://www.sistemaambientelucca.it/en/tariff/tariff-services/
- virtual counter (video call) by appointment at https://sportello-virtuale.sistemaambientelucca.it/
The existence of the condition justifying exclusion must be communicated within 60 days from the start of possession or possession or, if later, from its occurrence; this declaration is also effective for subsequent years, as long as the conditions for exclusion exist.
For property/unused premises without active contracts to network services: download and complete form [*].
For property under renovation: appropriate building title (scia or building permit) and taxpayer's identity document [*].
For further information please fill in the dedicated form AT THIS PAGE.
Please fill in the form ON THIS PAGE ONLY to change the invoice delivery address. Do not use the form to change the property being taxed.
Go to the Kit Distribution Office in Via delle Tagliate III Trav. IV Borgo Giannotti Lucca on the following days and times: Tuesday and Thursday from 08:30 to 13:00 and from 14:30 to 17:00 Mondays, Wednesdays and Fridays from 08:30 to 13:00
This section is only for condominium administrators
Request for green waste collection containers
Request for containers for differentiated waste collection
To book a waste collection service, please contact the call center at 0583.33211 or toll-free at 800-275445 from 9 a.m. to 5 p.m. Monday to Friday or on Saturdays from 9 a.m. to 1 p.m. For To request a service, it is necessary to have a taxpayer code or, in the case of a non-taxpayer tax code and/or VAT number. Please note that for domestic users a free of charge at home for the collection of bulky waste up to a maximum of 3 pieces once a year. per year.
To book a waste collection service, please contact the call center at 0583.33211 or toll-free at 800-275445 from 9 a.m. to 5 p.m. Monday to Friday or on Saturdays from 9 a.m. to 1 p.m. For To request a service, it is necessary to have a taxpayer code or, in the case of a non-taxpayer tax code and/or VAT number.
Go to the Collection Centers (CCR).
Click for more information on the times and addresses of the RACs..
Call 800.275.445 to request the service
The form must be printed, filled in and sent to infoa@sistemaambientelucca.it with your identity document attached.
