Please note that starting March 1, 2026, the Tariff, Debt Collection, and Assessment offices will be open on Wednesdays by appointment only.

Users can book an appointment by calling the toll-free number 800-275445.

On Tuesdays and Thursdays, however, the offices will be open to the public during the following hours:

mornings 8:30 a.m. to 1:00 p.m. / afternoons 2:30 p.m. to 5:00 p.m.