TARIFF Services
It is possible to submit practices related to the waste tax via:
- tariff counter (Borgo Giannotti office - LU) with opening hours: Tuesday and Thursday from 8:30 am to 1:00 pm and from 2:30 pm to 5:00 pm and Wednesday from 8:30 am to 1:00 pm
- online portal at https://sportello.harnekinfo.it/Login.aspx?A=SA accessing with SPID or CIE
- e-mail to: tariffarifiuti(at)sistemaambientelucca.it
- virtual counter (video call) by appointment bookable at: https://www.sistemaambientelucca.it/sportello-virtuale/
Required documentation
Any communication of start, change or cessation must be submitted within 90 days of the occupation/detention or possession of the premises and areas subject to the tax.
Failure to meet the deadline will result in the imposition of a penalty.
Download and complete the FORM and send it to tariffarifiuti@sistemaambientelucca.it
REPORT OF COMMENCEMENT/SUBMITTAL :
Attach to the form above:
- copy of the contract of purchase or lease of the property
- copy of the identity document of the signer and any proxy with photocopy of the proxy's document
- copy of death certificate in case of takeover due to death
- data of the previous taxpayer (optional)
- copy of the chamber of commerce certificate in case the holder of the utility is a legal person registered with the chamber of commerce
REPORT OF TERMINATION:
Attach to the form above:
- Documentation certifying the release of the property (deed of sale, termination of lease agreement, or other)
- copy of the identity document of the signer
Termination of service entails the obligation to retain the equipment provided on loan for use, except in the following cases, in which it must be returned:
- transfer to a property located in the historic center or equipped with condominium containers;
- emigration outside the municipality of Lucca;
- option of direct waste disposal as indicated in Article 25, paragraph 3 of these Regulations.
IMMOBILE SUSPENSION:
The existence of the condition justifying exclusion must be communicated within the terms set out in Articles 19 and 31 of the Regulations for the application of the corresponding tariff; this declaration shall also be valid for subsequent years, as long as the conditions for exclusion continue to exist.
property/premises without active contracts for network services (DOMESTIC UTILITIES) or unused premises without active contracts for network services, without furnishings and not used as storage rooms, warehouses, tool sheds, garages, etc. (NON-DOMESTIC UTILITIES): the deadline for requesting a tariff suspension is 90 days from the start of possession or ownership or, if later, from the occurrence of the condition. Download and fill in the form
property undergoing renovation: suitable building permit (SCIA, building permit, or CILA—the latter for a maximum duration of one year from the date of submission) and taxpayer's identity document: the deadline for requesting a tariff suspension is 90 days from the start of possession or ownership or, if later, from the occurrence of the condition. Download and fill out the form
uninhabitable property: building in a state of uninhabitability limited to the period of the year during which this condition exists. The uninhabitable condition must consist of physical deterioration (ruined, unsafe, dilapidated, and similar buildings) that cannot be overcome by ordinary or extraordinary maintenance, but rather by restoration and conservation and/or building renovation, pursuant to Article 3, paragraph 1, letters c) and d) of Presidential Decree June 6, 2001, no. 380. b.2). Real estate units defined as such by the current regulations of the Municipality of Lucca for IMU purposes will also be considered uninhabitable. Uninhabitability must be ascertained by the Municipal Technical Office or other competent authorities (such as the Fire Department, Local Health Authority, etc.), at the taxpayer's expense, or by the taxpayer by means of a substitute declaration pursuant to Presidential Decree 445/2000 accompanied by a report from a qualified technician. The exemption from the tax will take effect from the date on which the uninhabitable status was ascertained by the Technical Office and/or the relevant authorities, or from the date of submission of the documentation certifying the uninhabitable status, until such status persists. Download and fill in the form
INVOICE PAYMENT METHODS
Payment must be made by the due date indicated on the invoice exclusively through the national electronic payment system PagoPa attached to the invoice, if bank direct debit has not been set up.
Payment can be made at all Post Offices, in banks, at betting shops, at tobacconists, at ATMs, at supermarkets, on the IO app or on the home banking service app.
Payments made after the due date will be charged with default interest at the legal rate increased by 1 percentage point and will be charged on the bill following the late payment.
RECEIVING DOCUMENTS IN ELECTRONIC FORMAT
To receive the courtesy invoice in electronic format (email/PEC) it is necessary to fill out the form downloadable here and send it to tariffarifiuti(at)sistemaambientelucca.it
CONTINUOUS DIRECT DEBIT
To activate bank direct debit, simply fill out and deliver to your institution (Bank/Post Office) the form attached to the invoice or downloadable here.
Bank direct debit is free and can be revoked at any time at no cost to the user.
FORMS
Correction of erroneously charged amounts
Refund of TIA and fee-for-service tariff amount
(for users who cease a utility and move to another Municipality)
Transfer of TIA and fee-for-service tariff credit
(for users who cease a utility but still have an active position in the Municipality of Lucca)
Heirs' affidavit
(to be attached to refund or credit transfer forms in case of deceased user)
Affidavit for ceased companies
(to be attached to refund or credit transfer forms in case of a ceased utility)
SOCIAL BENEFIT
For information on access to any tariff reductions granted to users in a state of economic and social hardship and the related procedure, please contact the URP office of the Municipality of Lucca.
TARIFF CALCULATION SIMULATOR
Click here to access the simulator.